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  • Section dedicated to consumers
    • Information per Good or Service
    • Information per Consumption Topic
    • Get Information About a Merchant
    • Resolve a Problem With a Merchant
    • Indemnisation
  • Section dedicated to merchants
    • Licenses and Certificates Delivered by the Office
    • Information par secteurs de commerce
    • Information par pratiques de commerce
    • Surveillance : respect des lois par les commerçants
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    • Section pour les enseignants
    • Section pour les personnes immigrantes
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    • Enquêtes et autres interventions de l'Office auprès des commerçantsSurveillance : respect des lois par les commerçants
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Section dedicated toconsumers

  • Prices and Discounts
    • Price Indicated in the Store
      • Consumer Tips
        • Knowing About the Individual Labelling of Products Rule
        • Knowing About the Price Accuracy Policy
        • Watch Out for Price Errors on Discounted Items
      • Demanding a Price That Is Higher Than the Indicated Price
        • Establishments Where Prices Are Displayed on the Shelves
        • Establishments Where Prices Are Displayed on the Items
        • Products not affected by the Price Accuracy Policy
        • Recourse
      • Pricing Errors at the Cash Register: Practical Tools
        • Checklist
        • Quiz
      • Wrongly Labelled or Missing Prices
        • Labelling and Price Indication Rules
        • Double Ticketing
        • Recourse
      • Other Price-related Subjects
        • Indication of Prices in Public Markets
        • Phasing Out the Penny
        • Indication et exactitude des prix – Questions et réponses
      • Tip Sheet: Price Accuracy Policy
    • Advertised Prices
      • What Is Included in the Advertised Price?
      • What Is Excluded From the Advertised Price?
      • Debit Card Payments: Prohibited Fees
    • Sales Taxes (GST and QST)
    • False Rebates
    • Post-Purchase Discounts
Price Indicated in the Store
  • Price Indicated in the Store
    • Consumer Tips
      • Knowing About the Individual Labelling of Products Rule
      • Knowing About the Price Accuracy Policy
      • Watch Out for Price Errors on Discounted Items
    • Demanding a Price That Is Higher Than the Indicated Price
      • Establishments Where Prices Are Displayed on the Shelves
      • Establishments Where Prices Are Displayed on the Items
      • Products not affected by the Price Accuracy Policy
      • Recourse
    • Pricing Errors at the Cash Register: Practical Tools
      • Checklist
      • Quiz
    • Wrongly Labelled or Missing Prices
      • Labelling and Price Indication Rules
      • Double Ticketing
      • Recourse
    • Other Price-related Subjects
      • Indication of Prices in Public Markets
      • Phasing Out the Penny
      • Indication et exactitude des prix – Questions et réponses
    • Tip Sheet: Price Accuracy Policy

Price Indicated in the Store

  • Consumer Tips »
    • Knowing About the Individual Labelling of Products Rule
    • Knowing About the Price Accuracy Policy
    • Watch Out for Price Errors on Discounted Items
  • Demanding a Price That Is Higher Than the Indicated Price »
    • Establishments Where Prices Are Displayed on the Shelves
    • Establishments Where Prices Are Displayed on the Items
    • Products not affected by the Price Accuracy Policy
    • Recourse
  • Pricing Errors at the Cash Register: Practical Tools »
    • Checklist
    • Quiz
  • Wrongly Labelled or Missing Prices »
    • Labelling and Price Indication Rules
    • Double Ticketing
    • Recourse
  • Other Price-related Subjects »
    • Indication of Prices in Public Markets
    • Phasing Out the Penny
    • Indication et exactitude des prix – Questions et réponses
  • Tip Sheet: Price Accuracy Policy »
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