Before calling us, think about referring to the Travel counsellor section. You can also access the online Travel Counsellor Certification Management service.

We can answer your questions about certificates and your other obligations by telephone or by e-mail.



You can contact us by telephone, Monday to Friday, from 8:30 a.m. to 12:00 p.m. and from 1:00 p.m. to 4:30 p.m., except on Tuesday mornings when service begins at 10 a.m.

Consult the list of telephone numbers for the Office to find the number in your area. Once on the line, dial extension 2.

List of telephone numbers for the Office

Montréal 514 253-6556
Québec 418 643-1484
Trois-Rivières 819 371-6400
Saguenay 418 695-8427
Gatineau 819 772-3016
Sherbrooke 819 820-3694
Saint-Jérôme 450 569-7585
Another area in Québec or in Canada 1 888 OPC-ALLO (1 888 672-2556)

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Last update : September 17, 2019