Notice – COVID-19

As a result of the preventive measures taken in connection with COVID-19, our call centre for licence, permit and certificate holders is currently closed.

For any questions, you can contact us by email. We will make every effort to get back to you as soon as possible, but please note that reply times may be longer than usual.

Thank you for your understanding.

Before contacting us, think about referring to the Travel counsellor section. You can also access the online Travel Counsellor Certification Management service.

We can answer your questions about certificates and your other obligations by e-mail.


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Last update : May 3, 2021