Notice – COVID-19

As a result of the preventive measures taken in connection with COVID-19, all Office de la protection du consommateur offices are closed to the public and its employees. We are unable, at this time, to welcome any visitors or provide telephone services.

However, we remain available to serve you online, and you may therefore contact us by email. We will make every effort to get back to you as soon as possible, but please note that reply times may be longer than usual.

Thank you for your understanding.

Before contacting us, think about referring to the Travel counsellor section. You can also access the online Travel Counsellor Certification Management service.

We can answer your questions about certificates and your other obligations by e-mail.


Last update : March 23, 2020