Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

Searching for a Compensation File

Open Compensation Files

September 2018

Vacances Sinorama inc.

518-998 BOUL. ST-LAURENT CP 008, MONTRÉAL, H2Z 9Y9

August 2018

Studio Omada inc.

101-1990 RUE LÉONARD-DE VINCI, SAINTE-JULIE, J3E 1Y8

August 2018

Portes et fenêtres Vitrostar

135-355 RUE DU MARAIS, QUÉBEC, G1M 3N8

August 2018

Pélo-Gym inc.

530 RUE NOTRE-DAME, REPENTIGNY, J6A 2T8

August 2018

Eco Global Corporation

300-417 RUE SAINT-NICOLAS, MONTRÉAL, H2Y 2P4

July 2018

Portes et Fenêtres Kompact inc.

3912 BOUL. TASCHEREAU, LONGUEUIL, J4V 2H9

July 2018

Tonus Centre de mise en forme

1087 167E RUE, SAINT-GEORGES, G5Z 1K9

June 2018

Pro-Inspect Isolation

7645 AV. HOFFMAN, QUÉBEC, G1H 5T5

June 2018

Construction Batimax inc.

14410 RUE DES SAULES, MIRABEL, J7N 0S9

June 2018

Entreprises GDL

510 RUE MENNEVAL, LONGUEUIL, J4L 4W6

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