Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

Searching for a Compensation File

Open Compensation Files

July 2019

Voyage Vasco Rock Forest

4401 BOUL. BOURQUE, SHERBROOKE, J1N 1S4

May 2019

Gymnique

168 RUE SAINT-JOSEPH, SAINT-RAYMOND, G3L 1H6

May 2019

Klub Athlétik Griffintown inc.

1150 RUE WELLINGTON, MONTRÉAL, H3C 1V8

May 2019

Hydro Solaire

Other name(s) : Avantage Groupe Conseil inc.

151-A BOUL. DE MORTAGNE, BOUCHERVILLE, J4B 6G4

April 2019

Éco Multi-Surface inc.

11470 RUE ONTARIO E, MONTRÉAL, H1B 1K3

April 2019

Voyages du Suroît

139 RUE VICTORIA, SALABERRY-DE-VALLEYFIELD, J6T 1A4

April 2019

Bonjour Confort inc.

357-6830 AV. DU PARC, MONTRÉAL, H3N 1W7

March 2019

Trans Ameri-Care inc.

200-134 BOUL. SAINT-JEAN-BAPTISTE, CHÂTEAUGUAY, J6K 3B2

March 2019

Rénovation Domicili-air

677 RUE PRINCIPALE, SAINT-ROCH-DE-RICHELIEU, J0L 2M0

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