Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.
Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:
- a business closure or bankruptcy;
- a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
- a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.
Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.
Searching for a Compensation File
Open Compensation Files
1140 MONTÉE DE LIESSE, MONTRÉAL, H4S 1J4
261-325 MONTÉE DES PIONNIERS, TERREBONNE, J6V 1H4
Other name(s) : Club Proform Châteauguay
279 BOUL. D'ANJOU, CHÂTEAUGUAY, J6J 2R4
267 BOUL. SIR-WILFRID-LAURIER, SAINT-BASILE-LE-GRAND, J3N 1M8
332 AV. SAINT-SACREMENT, QUÉBEC, G1N 3Y2
Other name(s) : Mon-Toit solaire ; Toiture provinciale
204-332 AV. SAINT-SACREMENT, QUÉBEC, G1N 3Y2
Other name(s) : AirConfort Dépôt; Éco Énergie
115-6185 BOUL. TASCHEREAU, BROSSARD, J4Z 1A6
485 RG DES PATRIOTES NORD, NAPIERVILLE, J0J 1L0
105-5455 AV. DE GASPÉ, MONTRÉAL, H2T 3B3