Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

Searching for a Compensation File

Open Compensation Files

May 2020

Toiture Projex inc.

1140 MONTÉE DE LIESSE, MONTRÉAL, H4S 1J4

March 2020

February 2020

Klub Athlétik 40 inc.

261-325 MONTÉE DES PIONNIERS, TERREBONNE, J6V 1H4

February 2020

Gestion Proform Châteauguay inc.

Other name(s) : Club Proform Châteauguay

279 BOUL. D'ANJOU, CHÂTEAUGUAY, J6J 2R4

January 2020

Gestion Maison Éthier inc.

267 BOUL. SIR-WILFRID-LAURIER, SAINT-BASILE-LE-GRAND, J3N 1M8

January 2020

Groupe Éco-Énergétique Provincial

332 AV. SAINT-SACREMENT, QUÉBEC, G1N 3Y2

January 2020

Groupe Synergire

Other name(s) : Mon-Toit solaire ; Toiture provinciale

204-332 AV. SAINT-SACREMENT, QUÉBEC, G1N 3Y2

December 2019

C.C. Confort inc.

Other name(s) : AirConfort Dépôt; Éco Énergie

115-6185 BOUL. TASCHEREAU, BROSSARD, J4Z 1A6

December 2019

Constructions Réno Habitations inc.

485 RG DES PATRIOTES NORD, NAPIERVILLE, J0J 1L0

November 2019

Centre de santé Machina inc.

105-5455 AV. DE GASPÉ, MONTRÉAL, H2T 3B3

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