The Office de la protection du consommateur is an agency of the Government of Québec. We interact with merchants to make sure that they respect their obligations towards consumers. Our involvement focuses on helping consumers make sound choices and on keeping consumers informed of their rights, obligations and possible recourses should they run into problems with a merchant.

You recommend this page:http://www.opc.gouv.qc.ca/en/opc/

Des consommateurs avertis et des commerçants responsables pour un marché plus équilibré