The Office de la protection du consommateur offers the opportunity to:
- consult general information about consumer topics through its phone services or Web site;
- receive personalized answers to your questions by contacting its consumer protection agents;
- receive services adapted to your needs.
| By telephone | |
|---|---|
| Monday to Friday | 8:30 a.m. to 4:30 p.m. |
| In person, at our offices | |
|---|---|
| Monday, Tuesday, Wednesday, and Friday | 8:30 a.m. to noon, and 1 p.m. to 4:30 p.m. |
| Thursday | 9:30 a.m. to noon, and 1 p.m. to 4:30 p.m. |
By e-mail, regular mail or fax
At all times
Limited business hours for certain offices
A regional office may be temporarily closed. In such instances, the best way to reach the Office is by telephone, e-mail, regular mail or fax.
Last update : November 9, 2018
Were you unable to find an answer to your question? Please call us.
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
