If this is your first log in to the clicSÉQUR interface, you must obtain a user code and password. To do so, click on the "Create an account" button located in the "I am a new user" field and follow the instructions.

Once you have created your account, you will be redirected to the Office's website. Then, click on "I wish to obtain a travel counsellor certificate" and complete the certification management file as indicated. You will then have to take an exam.

Read this before creating an account

It is important that the email address associated with your clicSÉQUR account be an address to which you will always have access, even if you change employers. Otherwise, you may have difficulty accessing your file if you forget your clicSÉQUR user code or password.

In addition, we recommend that you take note of your user code and password, as you will have to go back to your profile on a regular basis.

Need help?

If you experience any technical difficulties, contact the clicSÉQUR customer relations centre (Centre de relations avec la clientèle), Monday through Friday, from 8:30 a.m. to 4:30 p.m.

  • Québec area: 418 644-4545
  • Montréal area: 514 644-4545
  • Elsewhere in Québec: 1 877 644-4545 (toll free)

See also:


Last update : February 11, 2019

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.