If, on August 1, 2019, you were acting on behalf of a collection agent that is required to hold a permit, you were required to obtain a temporary certificate effective that date to continue to be allowed to do so.

If your work as a representative started between August 1 and December 31, 2019, you were required to hold this temporary certificate to be able to begin exercising your duties.


The temporary certificate is only available in electronic format. You can access it from the "Summary" page of the Collection Agent Representative Certification Management service.

The temporary certificate's validity period

The temporary certificate authorizes you to carry out debt collection activities until December 31, 2020, as long as you are employed by or have a service contract with at least one collection agent. You will then have to obtain a regular certificate before January 1, 2021.

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Last update : February 3, 2020

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.