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The Office de la protection du consommateur invites you to find out more about buying, leasing, undertaking repairs or securing a service. Being informed of your rights will help you make better decisions!

Several tips available on this page are temporarily presented in French only.

Tips before buying...

Find out more before buying:

The Office can also inform you about what you need to know in the event of a price error in a store.

Tips before having a purchase delivered

Find out more before having goods delivered.

Tips before leasing...

Find out more before:

Tips before undertaking repairs...

Find out more before undertaking repairs on:

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Tips before hiring...

Find out more before hiring:

Tips before doing business with...

Find out more before dealing with:

Tips before concluding a contract...

Find out more before entering into a contract for:

Tips before filling out a subscription or registration...

Find out more before subscribing to or registering for:

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Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.