Before paying for an additional warranty (also known as an "extended warranty"), keep in mind that all goods purchased from a merchant are covered by warranties provided for by law.

Among other things, these legal warranties entitle you to demand that any goods you purchase:

  • are usable for the purpose for which they are ordinarily used;
  • have reasonable durability, based on the price paid, the terms of the contract and the conditions of use;
  • are free of any hidden defects, i.e. significant defects that were present before the sale, but that were not mentioned to you and of which you could not have had any knowledge, despite exercising due caution;
  • match their description in the contract, advertisements and statements made by the representative.

Information provided by the merchant

Before suggesting that you purchase an additional warranty, merchants are required to provide you with certain mandatory information about the warranties provided for by law. The page titled Obtaining Information About Free Warranties provides more details on this subject.


Last update : May 11, 2020

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.