The Office de la protection du consommateur recommends that you not sign any document before making a final decision to purchase a heating or air conditioning appliance. Contrary to popular belief, you do not always have the right to cancel a signed contract if you change your mind within 10 days.

For further information about cancelling this type of contract, refer to the pages Cancelling a contract concluded in person and Cancelling a contract concluded online or by phone.


Last update : November 24, 2017

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.