The Office replies to written information requests within 7 business days.

If your question requires a quick reply or concerns a complex situation, it is best to contact us by telephone to speak to an officer. This person will be able to ask you specific questions in connection with your problem in order to provide you with proper guidance and a complete reply.

Before contacting us in writing

To help us better reply or analyze your request, please provide us with the following information:

What is the subject of your request?

For what reason do you wish to contact us?

Last update : December 20, 2018