Compensation is a financial protection mechanism for the benefit of consumers. Under certain circumstances, the Office de la protection du consommateur can provide you with such compensation.

Compensation is available where a merchant has provided a security to the Office. This compensation may be provided to consumers who file a claim as a result of:

  • a business closure or bankruptcy;
  • a situation where a tourism service provider (air carrier, hotel, cruise line) has failed to deliver the services purchased from a travel agent;
  • a judgment rendered against a merchant that has failed to abide by a law or regulation of which the Office oversees the enforcement.

Refer to the pages titled What Is Compensation?; Procedure to Receive Compensation; Analyzing and Processing Claims; and Other Possibilities for Compensation for all the details.

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Open Compensation Files

November 2019

United Gym Elle

Other name(s) : Aérogym

9215 BOUL. LANGELIER, MONTRÉAL, H1P 3K9

November 2019

Centre Fitness Globale Solutions Santé

5165 BOULEVARD GRANDE-ALLÉE, BROSSARD, J4Z 3R2

October 2019

Les gouttières et revêtements Alco inc.

18 RUE MYRE, MERCIER, J6R 0A1

October 2019

Le Groupe Constructeur Design inc.

Other name(s) : Toitures Design

1302 RUE DES CHARMILLES, QUÉBEC, G3K 2T8

September 2019

Perfogym

Other name(s) : Perfo-Sports Consultants inc.

1110 AV. DESNOYERS, LAVAL, H7C 1Y5

September 2019

Perfogym

Other name(s) : Pierre-Olivier Plouffe

1110 AV. DESNOYERS, LAVAL, H7C 1Y5

September 2019

Le Saint-Jude Espace Tonus

Other name(s) : Spa St-Jude

3988 RUE SAINT-DENIS, MONTRÉAL, H2W 2M2

September 2019

Spa Saint-Jude

Other name(s) : Saint-Jude Espace Tonus

3988 RUE SAINT-DENIS, MONTRÉAL, H2W 2M2

September 2019

Escouade Construction inc.

Other name(s) : Rénovation Rénovert

L-210-8255 BOUL HENRI-BOURASSA, QUÉBEC, G1G 4C8

August 2019

Exception-Elle Studio d’entraînement inc.

8000 BOULEVARD HENRI-BOURASSA, QUÉBEC, G1G 4C7

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