The services for which you paid cannot be provided to you? Check with your travel insurance company to see if you can be compensated.

If your travel insurance company only offers you a partial refund, you can try to claim the difference with the Compensation fund for customers of travel agents. You can also file a claim if your travel insurance company does not reimburse you.

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Last update : August 18, 2016

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.