Solicitation by telemarketing
Governed by the Canadian Radio-television and Telecommunications Commission (CRTC), telemarketing is a means for businesses to advertise their products and offer their services.
To contact potential customers, businesses often use the services of professional telemarketers or call centres, who make unsolicited phone calls and send unsolicited faxes on their behalf. However, all of these companies are governed by the CRTC's telemarketing rules, notably the times these calls may be made.
Taking your telecommunications numbers off telemarketing call lists
The Canadian Radio-Television and Telecommunications Commission
offers consumers the possibility of using the National Do Not Call List (DNCL) to indicate the numbers (phone, cell phone, fax) on which they do not want to receive telemarketers' calls. The latter must take these numbers off their call lists.
The registration procedure is simple. Simply call 1 866 580-3625 or go to the National Do Not Call List (DNCL) website and follow a few simple steps.
Your number will be added to the list within 24 hours and telemarketers then have 31 days to update their information and guarantee that they will not call you during their next solicitation campaign.
If you want your number to stay on the National List, you must renew your registration every three years. If you change numbers, you must register them as well.